Merging Traditional Advertising with AdWords and Analytics To Enhance Customer Creation, Acquisition, and Retention

WHO ARE YOU?

A VP of Sales and Marketing?  Looking for Metrics, Performance, and Accountability? » Look here.

A Mid-Sized Manufacturer or Professional Services Company?  » This is what you want to hear.

An Ad Agency?  Worried About Drastic Budget Cuts? » Your options are few. Let's talk.

A Mid-Sized IT or Web Company?  » Can we, working together, gain new business?

A Public Figure Who Has Been Slammed on the Internet?   » Before you call the lawyers, try this.

THIS IS WHAT I CAN DO FOR YOU.

Develop Copy and Concepts That Will Move You to the Top of Recogntion, Readership, and Response

Use The Internet and Traditional Advertising to Help You Find and Keep Customers

Get You Started with Google Advertising Tools and Pay Per Click Advertising

Reduce the Costs of Your Advertising, Printing, and Direct Marketing

Merge Your Traditional Advertising with Online, Internet Advertising

Show You Tax Breaks (Yep, For Advertising!) That Your Agency Doesn't Know About

Work With You to Meet Federal, State, and Corporate Diversity Procurement Goals

 

THIS IS WHAT I HAVE DONE BEFORE.

1978

TOYOTA

WaterJet Looms    Charlotte  · Account Manager

Introduction of Toyoda (same as Toyota, the car company) to the United States. New technology.
» Our Brand was defined by 'ergonomics', a space age word at the time.

 

FORD AEROSPACE

Laser-Based Silicon Wafer Inspection Systems   Charlotte   ·   Account Manager

At one time, Ford (the car company) was in the satellite business. This offshoot developed the first automated systems to inspect silicon wafers. Chips are made from wafers. The earliest days of Apple; pre-IBM PC; the highest of high tech.

 

AEGIS

Satellite Global Mapping  Silicon Valley   ·   Copy/Concepts/Account Manager

You know Google Maps. This was the software and technology that started the industry.

 

ELBA KAISER SCHEELE

Concrete Pumps   Charlotte, Stuttgart   ·   Copy/Concepts/Account Manager
» Our Pumps Don't Shake, Shimmy or Rock and Roll

1980

MACOM

TV Cable and Converter Systems   Hickory, NC   ·   Copy/Concepts/Account Manager
Coax cable, just wire, just hardware. Just wire, but our ads consistently Scored #1 in the industry, beating Disney, HBO and ESPN.  » Hacking the Mons Pubis

 

ON-LINE SOFTWARE

Mainframe Computer Systems Software   Ft. Lee, NJ  ·  Copy/Concepts/Account Manager
At the time, mainframes still ruled and software was custom. We were among the first to sell off the shelf. Brand: "There Are No Answers. Only Help."   » Here's what matters most.

1985

NIKE CONDOMS

Speculative Proposal 

Didn't happen. Michael Jordan has one. Unless he's used it by now.   » Promise, you'll love this.

 

ANDERSEN LEMBKE

Business to Business Advertising   Stamford,  London  ·  VP of Business Development

Andersen Lembke was arguably the premier 'industrial' ad agency in the world. New business efforts increased U.S. division from 9 (I was the 9th) to 35 in a little over a year. London office grew from one account to five in six months.

 

FORD ROBOTICS

Laser Guided Materials Retrieval    Liverpool  ·  Copy/Concepts/Account Manager
Early technology for bar-code based automated materials handling.

 

PHILIPS ELECTRONICS

Facsimile    Ipswich, UK  ·  Copy/Concepts/Account Manager
Remember fax machines? Facsimile was the newest office technology. Introduced them to the U.K.

 

OCÉ

Photocopiers   Apeldoorn, NL  ·  Copy/Concepts
Virtually unknown in United States but common in Europe, industrial strength copying machines, the Xerox of Europe.

1990

BUSINESS ADVERTISING EUROPE

Business to Business Advertising   Amsterdam, Helsinki, London  ·  VP of Business Development

 

CATERPILLAR

Laser Guided Construction Equipment  Geneva  ·  Strategic Planning
Applied Research & Development Center for this nascent robotics technology

 

CENTER FOR ADVANCED SOFTWARE STUDIES

Mainframe Software Training   New York  ·   Strategic Planning/Creative Consultant
Brand: 'Why We Teach a Course No One Is Interested In, And Why We Do It for Free.' CASS took the lead in 'V 1.0' release training during the birth of Microsoft, Ashton Tate, Computer Associates.

 

OUTSMARTING MADISON AVENUE: WHAT YOUR AD AGENCY DOESN'T TELL YOU

How you manage a hundred-million dollar consumer ad campaign is not how you manage a million dollar business-to-business ad campaign. Most agencies struggle with the difference. (And interestingly, twenty years later, Internet marketing has begun to demand the accountability this book espoused.)

 

OPPENHEIMER FUNDS

Mutual Funds    New York  ·  Creative Consultant
A Top 10 Mutual Fund Manager. Sales Collateral, 'Global View', 'The World Loves an Investor'
» Read His Lips, perhaps the most reprinted piece in financial services at the time.
» Predicting the future. Not a bad guess. (But we cheated.)

 

THE BUSINESS JOURNAL

Business Newspapers    Charlotte, Nationwide  ·  Marketing Communications Columnist
'Out Smarting Madison Avenue, What Your Ad Agency Doesn't Tell You', a series of why to, how to articles.   » Notice 'Share the Risk', Now the Google Business Model

 

FIRST UNION NATIONAL BANK

Mutual Funds, Capital Markets, Derivatives   Charlotte  ·  Product Development Consultant
Series 6 Financial Marketing Consultant to ad agency, William Cooke, first mutual fund sales, Women and Investing, First Website

 

ING MUTUAL FUNDS

Mutual Funds    Newtown, PA  ·  Creative Consultant
Introduced ING-Netherlands, the world's largest financial services company, to the U.S. During seven year consultancy, elevated ING from virtual unknown in U.S. to near universal recognition with ads that consistently scored top in Recognition and Readership throughout the financial services industry.
» It was all about women.

1995

VIGOR

Internet Gambling   Curacao, Latvia  ·  Venture Project Manager
Have you ever tried to explain the Internet to someone who didn't own a PC? This too-early effort was successful in every respect save one - $6 million short of capital. Today, Internet Gambling one of the biggest industries in the world.

 

LIONHART MILANO

Fotographia Digitale e Immaginare  ·   Copy/Concepts/Branding

Chi sei tu? Un verme? Una creatura legata dincertezze dargento halide e colore? Obblicate a pellicola? Rigid? Immutable? Oppure Liberi? Un deo? Un spirito creando codice nella vostr figure? Risuscita. Ingrandisce. Diventa una con Jah. Digitalare.   » Changing Forever the Way You Photograph Testicles

 

DUMP VIDEO CRACK

Guerilla Public Awareness   South Carolina  ·   Pro Bono Public Relations
Video poker machines were the biggest business in S.C., quasi-legal, but unregulated. This campaign, which stretched from the Baptist Convention to the Governor's Office and the State Supreme Court ended video poker once and for all, in little over a year. » Feed to the Charlotte Observer. More linage than any coverage since Jim and Tammy Faye Bakker and the PTL scandal.

2000

ING UNITED STATES FINANCIAL SERVICES

Fixed and Variable Annuities, Insurance, Mutual Funds   Philadelphia  ·  Director, Creative Services  ·  Reorganize in-house creative department, new print purchasing procedures save 25% or $2 million of $8 million budget, first internal cost accounting reduces labor 30%, research shows new sales material tops in its class compared to four leading competitors.

2008

THE SERVICE DISABLED VETERAN NEURAL NETWORK

U.S. Govt. Subcontracting for Minority, Woman, and Disabled Vet-Owned Small Business   
Under the Bush administration, fewer than 30% of federally mandated subcontracting opportunities for small businesses are actually awarded. Let's hope the Obama administration changes that.
pdf logo » Download, Do They Get It, Ad Agency Diversity Compliance Ratings

 

Le CINQ

Business Development Golf Tournament   Morocco  ·  Strategic Planning
Introduce American companies in the recently revitalized Moroccan economy to the country's unemployed college graduates.

2010

THIS IS WHAT I'M DOING TODAY.

 

AD\WORDS\AD\AGENCY

Merging Google Advertising Tools with Traditional Agency Services  
Offline ad agencies remain a world apart from Web Services and Web People don't understand low performance 'traditional' advertising. A\W\A\A brings them together to increase ad efficiency for mid-sized businesses. » Go to Ad\Words\Ad\Agency

 

AD WORDS SECURITY

Reputation Management  PR meets Search Marketing.   » Go to Ad Words Security

 

ALTAJET

Online Jet Sales  Sales Funnels, Positioning, PR, PPC, SEO
"Yes, you can buy it yourself." » Go to AltaJet

 

YOGURT CREATIONS

Retail Food Sales  Employee Policies and Procedures, Store Operations Documentation

 

 

I ONLY KNOW

WHAT THE EXPERTS

TEACH ME

&

THIS IS WHAT

THEY HAVE TO SAY

 

« About Search »

« Web Analytics »

« Envisioning Information »

« Visual Explanations »

« Information Display »

« Language and Thought »

« Cross Culture Marketing »

« Game Theory »

« Cultural Economics »

« New Science »

« Memes and Triggers »

« Web Business »

« Risk Management »

« Randomness »

« How We Decide »

 

 

 

Offer #1

Free Book
Give Us 7 Minutes
of Your Time and We'll Send You any Book from Our Essential Reading List, Free. Details »

 

 

Offer #2

An Almost Free Consultation
Donate just $250
(which, incredibly, buys one
cleft surgery for one child!)
to the Smile Train,
the world's leading
cleft charity,
and we'll give you
a half day
of any of the services
we provide.
Details »

Thinker Masthead.

Think. Move. Fast.

Quote Symbol
What I like about Bill
is his ability
to see the obvious.

Everybody wants what's new.
Bill shows you how to
use what you already have
in new ways.

Acclaimed, one of two
"Thought Process Leaders"
in the United States for
ING US Financial Services.

THIS IS WHO I AM.

 

Workin Man

Workin Class Man Photo

From small metal fabrication shops to the tallest - biggest - fastest construction sites across the country, from laser based inspection systems for integrated circuits, and cockroach races in the dye house on the second shift, I learned business marketing from the ground up.

 

Author: Out Smarting
Madison Avenue,

What Your Agency Doesn't Tell You

Head and Shoulders Shot

What will you pay for a customer? That was the question I asked at the time. Few companies had an answer and ad agencies didn't want to know. Now, Madison Avenue is all but bankrupt and the first question to ask in this Google-dominated world is still, What will you pay for a customer?

 

Mr. Wall Street,
Meet Mr. Internet

Cruse in Goggles

The first website for a major bank. The first digital, industrial catalog and the first digital apparel catalog produced in the area. The first digital photo services. Among the first Internet Mutual Funds. Among the first Internet gaming endeavors (in Latvia and Curacao), which, sadly, never came to fruition.

 

In the Here and Now

Cruse Schmarmy Photo

So you're a mid-sized business, struggling against billion dollar corporations from the top and starter companies on the bottom. You realize that your ad agency is too narrowly focused and your IT people a little too intellectual to have ever made or experienced a real world sales call, online or othewise.

 

What do you do?

 

You integrate Google Advertising Tools into your online and offline advertising wherever possible. You measure.
You analyze.
You quantify.
Because answering the question asked twenty years ago
- What will you pay for a customer? - is still the key performance indicator in any ad campaign, online or off. And Google Advertising Tools is the most cost efficient method for budget-strapped companies to find the answer.

 

 

 

 

 

 

Photos: Jon Silla